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24/7 Call Center Services

When outsourcing your workforce health care needs, you want professionals who offer consistency, proven quality and quick response. That’s why at LHI we operate a suite of 24/7 Call Centers, staffed with a variety of agents with diverse training, including everything from adminstrative and scheduling staff to medical health professionals.

LHI provides several services through our suite of call centers:

  • a customer service line to process orders and schedule appointments;
  • a line to access behavioral health counselors 24/7;
  • a clinical advisor line;
  • a provider assistance line;
  • a direct access line to organize distribution of requested drugs, vaccines or other pharmaceuticals;
  • and a line of skilled RNs to administer medical health questionnaires.

Our agents handle both inbound and outbound calls. So whether you need appointments scheduled for a widely-dispersed workforce, or you need access to experts available around the clock, LHI is here, just a call away, when you need us.